Returns Policy

A customer may return a purchase of B65P LCD Writing Board if the customer receives a product that is defective or damaged on arrival or not as described . This product does not come with a 7-day's return policy, hence, it cannot be returned returned on account of buyer's remorse, i.e. you may not return a product that is functional and in good condition because you did not like the product or had a change of mind. 

In any case, the customer should submit the return form, contact our customer support and follow the procedure advised by the customer support agent. Once we receive your returns request, we’ll do our best to help you.

Manufacturer’s Warranty

The B65P is covered with a 1-year manufacturer's limited warranty that includes free parts replacements and free repair services or a full replacement as applicable. The customer will not be charged for repair services or any parts replaced but the shipping cost is to be covered by the customer. This product also comes with a life-long maintenance service offered by the manufacturer.

Warranty protects our customers only from manufacturing defects; no artificial damage is covered by the manufacturer's warranty.

For more details, please visit - https://beaverpad.ca/warranty-returns

Defective on Arrival

We sell our products with utmost confidence and test every product for fitness before dispatching it. However, if a customer still finds any products purchased at BeaverPad.ca to be defective upon arrival due to a manufacturing error, they may be entitled to a refund or replacement.

If you find an item to be defective upon arrival, please contact our customer support immediately to report your problems in details, complete the returns form and return the item to the location provided by our customer support agent. If asked, you must also be prepared to provide evidence to support your claims about the product, such as videos, photographs, and written descriptions of the defects. Failure to provide evidence may result in delay or decline of your return request.

Once we receive your return our technical team will examine the returned item and if our findings match with your report of defects, you will be entitled to a full refund or replacement and compensation for any shipping costs incurred by you.

7-Days return policy

The B65P does not come with a 7-day's return policy, and it cannot be returned on account of buyer's remorse, i.e. you may not return a unit of this product that is functional and in good condition simply because you did not like the product or had a change of mind. Therefore, we encourage customers to contact us if they have any questions about this product before placing an order.

Package lost by the postal services

When you order using any of the trackable shipping options we will provide you with an insurance coverage without any additional cost to you. In cases of your goods being lost by the postal service company or arriving in a damaged condition you will be able to claim for your lost or damaged goods by contacting us. Please contact us if your item is damaged during delivery or lost by the courier company. However, if you choose one of our non-trackable shipping options, there is no insurance coverage for your goods, and BeaverPad Canada bears no responsibility for your order being damaged or lost by the courier company during delivery.

Order Cancellation

If you have placed an order by mistake or changed your mind about a product and would like to cancel your order, please contact us immediately. If your order has not already been shipped, we’ll cancel your order and offer you full refund.

Even though our maximum order processing time is 48 hours (2 business days), many orders are often processed and shipped within few hours of order placement. Therefore, it is important for you to contact us with your cancellation request as soon as you decide.

If your order has already been shipped, please complete the return form and return the package, and we’ll issue your refund in full. Refund will be offered on the basis of the price of the product plus any taxes paid at the time of purchase. Your refund may be subject to any transaction fees that we had to incur by the financial institute during the time of your original purchase.

For any questions or assistance related to Warranty & Returns, please feel free to contact us.

Product Disclaimer

Shipping Information

For shipping details, please contact us.

What is the function of this LCD writing Blackboard?

The B60P/B65P are electronic blackboards with LCD screens, they serve the same purpose as conventional chalkboards/ dry erase boards but requires no chalks or markers. 

What are some benefits of using this LCD Blackboard?

As it runs on low energy electricity to write on the LCD screen, you will require no chalks, dusters, markers, or any other consumables. Hence, your school/office would be saving money and contribute to environmental causes positively. 

Does this LCD Blackboard function the same way as regular Blackboards/ Whiteboards?

Yes, it offers every feature you can get from conventional black/whiteboards. The writing feels just like a conventional board, and the partial erase function will allow you to erase and correct the minor mistakes without needing to clear the whole screen and start from the scratch.

How is this Blackboard different from other LCD products in the market?

This blackboard uses several special patented technology that offers better viewing angles, more visible writings, and higher visibility range compared to other products in the market. It also features partial erase, save, and live synchronization functionality. 

Does this LCD Blackboard come with partial erase?

Yes, it has partial erase. You can erase small areas of the board to correct any minor errors instead of erasing the whole screen and start from the scratch. 

Does this LCD Blackboard come with full-screen erase?

Yes, there is also a one-click quick erase button, which allows you to clear the entire screen with one click.

How can I save the LCD Blackboard's writing?

You have to connect the LCD Blackboard to a Windows computer via USB cable connection, and you can save what you have written on the Blackboard directly onto your computer's hard drive.  

How does the live synchronization function work?

First, you have to connect the LCD Blackboard to a Windows computer via USB cable connection. Once connected, everything will be mirrored on the computer's screen in real time with the aid of our software. You may also save your work (written on the blackboard) directly into the computer's hard drive.

How can this device help people with learning difficulties?

This LCD Blackboard will allow you to mirror your board's writing on multiple computers. Therefore, students with learning difficulties can follow the same lecture from a computer on their desk without needing to look at the board on the wall. This LCD Blackboard also allows your work written on the board to be saved to a computer as JPG or PDF files and the teacher can easily share the lectures with students by sharing the saved files. This means the students can easily focus on listening to the teacher's lecture without having to worry about taking notes or missing anything important.   

What equipment do I need for writing on this LCD Blackboard?

You don't need any special equipment to write. You may use the equipped (battery-free) stylus pen that comes with the package or you may simply use any pointed objects or even your finger.  

How can I use the partial erase function?

This device comes with a magnetic eraser that will allow you to erase small areas of the screen with ease. You may also use any soft objects such as the soft parts of your hands/fingers to erase intended small areas.